Shipping policy

Effective Date: July 2026

Thank you for shopping with Nazhad. We are committed to processing and delivering your order as quickly and efficiently as possible.

Shipping Locations

We currently ship to addresses within the United States only.

At this time, we do not offer international shipping.

Orders are processed through our fulfillment partners and shipped to customers within the United States. Shipping availability and delivery estimates will be shown clearly before checkout.

Processing Time

Orders are usually processed within 1–2 business days after payment has been successfully confirmed.

Orders placed on weekends or U.S. holidays will be processed on the next business day.

If your order contains multiple items, they may be shipped separately depending on inventory availability.

Shipping Rates

Shipping rates are based on your order subtotal before taxes and discounts.

Shipping charges will be displayed at checkout before payment is completed.

Estimated Delivery Time

Total estimated delivery time is 4–9 business days, including order processing time.

Delivery times are estimates only and may vary due to weather conditions, carrier delays, holidays, peak seasons, or other unforeseen circumstances.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email with your tracking number.

Tracking information may take up to 24 hours to become active after shipment.

Incorrect Shipping Information

Please make sure your shipping address is complete and accurate before placing your order.

Nazhad is not responsible for delays, failed delivery, or additional shipping costs caused by incorrect or incomplete shipping information provided by the customer.

If you notice an error in your shipping address after placing an order, please contact us as soon as possible at service@nazhad.shop.

Lost or Delayed Packages

If your package is significantly delayed or appears to be lost in transit, please contact us at:

Email: service@nazhad.shop

Our customer support team will help check the shipment status and work with the carrier where possible.

Damaged Packages

If your package arrives damaged, please contact us within 7 days of delivery.

Please include:

Order number
Photos of the damaged package
Photos of the damaged item(s)

We will review your request and provide an appropriate solution.

Shipping Restrictions

We currently ship only within the United States.

Orders cannot be delivered to unsupported regions, countries, or restricted addresses.

Contact Us

Nazhad Customer Support
Email: service@nazhad.shop

Customer Service Office
400 Corporate Pointe
Suite 300
Culver City, CA 90230
United States

Legal Business Name
Guangzhou Baiyun District Yongping Nibeida Clothing Firm

Company & Manufacturing Address
Room 1002-C1070, No. 80, Yongtai Modaonan Street, Yongping Street, Baiyun District, Guangzhou, Guangdong, China

Business Hours
Monday – Friday
9:00 AM – 6:00 PM PST