Privacy policy

Effective Date: July 2026

At Nazhad ("we," "our," or "us"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or purchase our products.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you visit our website or place an order, we may collect the following information:

Personal Information

  • Full name
  • Shipping address
  • Billing address
  • Email address
  • Phone number
  • Payment information (processed securely through our payment providers)
  • Order history

Automatically Collected Information

We may automatically collect information including:

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Pages visited
  • Date and time of access
  • Referring website
  • Cookies and similar technologies

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Provide customer support
  • Send order confirmations and shipping updates
  • Respond to inquiries
  • Improve our website and services
  • Prevent fraud and unauthorized transactions
  • Comply with applicable legal obligations

If you choose to receive promotional emails, you may unsubscribe at any time using the link provided in the email.

3. Cookies

Our website uses cookies and similar technologies to:

  • Remember your preferences
  • Improve website performance
  • Analyze website traffic
  • Enhance your shopping experience

Most browsers allow you to disable cookies through your browser settings. Disabling cookies may affect certain website features.

4. Sharing Your Information

We do not sell your personal information.

We may share your information only with trusted service providers when necessary to operate our business, including:

  • Payment processors
  • Shipping carriers
  • Website hosting providers
  • Analytics providers
  • Customer support platforms

These providers are authorized to use your information only as necessary to perform services on our behalf.

We may also disclose information if required by law or to protect our legal rights.

5. Payment Security

Payments are processed through secure third-party payment providers.

Nazhad does not store your complete credit or debit card information on our servers.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

Although we strive to protect your information, no method of internet transmission or electronic storage is completely secure.

7. Data Retention

We retain personal information only for as long as necessary to:

  • Complete your order
  • Provide customer support
  • Meet legal, tax, and accounting obligations
  • Resolve disputes

When information is no longer required, it is securely deleted or anonymized where appropriate.

8. Your Privacy Rights

Depending on your location and applicable law, you may have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your personal information
  • Request a copy of your personal data
  • Object to certain processing activities
  • Withdraw consent where applicable

To exercise these rights, please contact us using the information below.

9. Children's Privacy

Our website is not intended for children under the age of 13.

We do not knowingly collect personal information from children.

If we become aware that personal information has been collected from a child without appropriate consent, we will take reasonable steps to delete it.

10. Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing personal information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with an updated Effective Date.

Your continued use of the website after changes are published constitutes acceptance of the revised Privacy Policy.

12. Contact Us

If you have any questions regarding this Privacy Policy or how we handle your personal information, please contact us.

Nazhad Customer Support

Email:
service@nazhad.shop

Customer Service Office:
400 Corporate Pointe
Suite 300
Culver City, CA 90230
United States

Business Hours:
Monday – Friday
9:00 AM – 6:00 PM (PST)